8:00 to 9:00

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Check-In.

Enjoy coffee and a light breakfast.

Network with your colleagues.

Check out Jeff Tobe's newest books.

Get to know our Sponsors and the products

     that make our work easier.

Superhero Monopoly Instructions!

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9:00 to 10:15

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Jeff’s mastery of customer experience strategies extend from creating an engaged work force to following and planning customer touch points throughout the entire customer engagement process. His innovative keynotes apply whether your “customer” is a retail consumer or an internal department within your organization.

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10:15 to 10:30

Networking and Transition

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 10:30 to 11:15